All suitcases come with a 10-year limited warranty, covering everything from the in-built scale, to the shell itself! Please refer to our Warranty Page for more information.

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on the carrier's website. Alternatively, just click on that tracking number and you will be directed there!

We accept returns within 30 days of delivery. Items must be unused and in original packaging. Please contact us to initiate a return. Please visit our Returns Policy page for more information on this.

Orders may be cancelled within 12 hours of placement. After this time, the order may have already been processed and shipped. Please contact us immediately if you need to cancel.

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery. Please visit our Shipping Policy Page for a more accurate estimate based on your location.

Yes, we ship to most countries worldwide. International shipping times and costs vary by destination. Additional customs fees may apply. Please visit our Shipping Policy for more information.